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Key Implementations

06-24-2007
Serden Software Solution enables SFR to enter the Client Service Intelligence Market to Align its IT Department with the Business

12-21-2006
InterAct ES™ Quality of Service within CNP Assurances

11-06-2006
30,000 workstations on the way to 100% availability for 17 Regional Banks under Banques Populaires Group

Strategic Alliances

02-12-2009
Serden expands Canadian Presence through Strategic Alliance with VisionIP

02-06-2009
Serden Enters Worldwide Strategic Exclusive OEM Agreement With PremiTech

12-01-2008
Lenovo Secure Managed Client Technology Executive Alert By Linda Musthaler , Network World , 12/01/2008

11-19-2008
Serden Delivers Free Base Line and Business Analytics for Lenovo Secure Managed Client

05-15-2008
Serden Expands Global Presence through Strategic Alliance with Avitis

10-02-2007
New Lenovo tools improves PC performance while promoting Vista adoption

09-27-2007
New Lenovo Tools Keep Tabs On PC Performance for Simplified Management

11-13-2006
Serden Technologies Partners with VMware to Provide Virtual Infrastructure Client Quality of Service and Performance Monitoring

09-11-2006
HP OpenView and InterAct ES

Corporate News

10-17-2007
Agents offer best way of measuring end-user performance: Forrester

10-08-2007
End user service management grows in importance

09-26-2007
Serden InterAct ES for ThinkVantage Technologies, a new offering available from Lenovo, integrates with our LANDesk for ThinkVantage ecosystem

07-10-2007
Finally, Software Designed For Users

06-20-2007
Two (2) Key InterAct ES Differentials

05-28-2007
Network World Article: Interact ES focuses on end-user Quality of Service

05-28-2007
WindowsIT Pro Article “Certain You are Vista Ready?

04-26-2007
SERDEN Executives to Speak at Forrester IT Forum 2007

Datasheet: InterAct ES
Interact ES is a solution that measures the User-Centric quality of service and provides realistic and timely information.

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ITIL Compliance
Serden’s InterAct ES™ product commitment to ITIL process is reflected by being the leading supplier of ITIL based Client Service Intelligence.

 View InterAct ES™ ITIL Compliancy paper.

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InterAct ES™ is a solution that measures
the User-Centric quality of service, and
provides realistic and timely information.
InterAct ES is Client Service Intelligence.

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