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Lenovo Analytical Manager for SMC

A decision support solution that analyzes users, applications and system behavior to enable "End User Service Management" for SMC and PC devices. The Lenovo Analytical Manager, built on Interact ES™ for ThinkVantage™ Technologies, consists of a client agent that delivers information about the Lenovo Secure Managed Clients (SMC) to a central database.

Like many IT organizations your IT staff or desktop support team doesn't really have a clear picture of what your end-user experience truly is.

This unique solution provides IT management with company overview reports of the end-user experiences. These reports can be used to proactively optimize service delivery for the end-users while reducing operational costs through early problem identification. Here are some examples of information collected from the SMC clients:

  • Internet Response Time - Providing average response time for web access, and reports on any response time outside of committed SLA (Service Level Agreement).
  • Application Response Time ? Measuring windows applications average response.
  • Network Usage - track average network usage and bandwidth of the SMC client and the Lenovo Storage Array.
  • Client Availability - report on the SMC clients average disk I/O, disk space, CPU and memory utilization.
  • Client Boot Time ? documents the average SMC clients boot time.
  • Incident Reporting ? delivers weekly insight into the applications that caused most user issues.

Registration Form

Use the registration form below to request an Analytical Manager Solution
 
  *Required fields
First Name*:  
 
Last Name*:  
 
E-Mail Address*:  
 
Business Phone:  
 
Cell Phone:  
 
Company Name*:  
 
State/Province*:  
 
 
Zip/Postal Code*:  
 
Country*:  
 
 

 
 1. When are you planning to roll out SMC?

 

 
 2. How many computers does your company have in use?
  [Min 100 Clients]
 

 
 3. Are you currently using ThinkVantage Technologies?

 

 
 4. If you're currently working with a Lenovo sales person,
what is the sales representative's name?

 

 
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White Paper:
Lenovo Secure Managed Client Solution Executive Summary



 [ view white paper ]