InterAct ES

Business Unit Organization

• Identifying application user group
• Business Unit reflect application group organization
• Active Directory Interface

IIKB Knowledge Base

• Utilization and running information of the IT system
• Analitycal and heuristic system according to the historical record of each user or user group

Application utilization and availability measurement

• Tracking of all launched applications
• Running time and utilization time measurement
• Resource usage measurement
• Unavailability, crash
• Response time
• License management
• Installed applications, unused applications
• Non-license applications or unreferenced applications

Resource utilization and usage measurement

• Measurement of the CPU utilization, memory, paging, disk space and I/O disk, network flow, bandwidth…
• Stress statement detection (CPU, memory...)

WEB Applications

• Internet Explorer utilization measurement
• Specific application tracking (hits, response time)
• Process Unit tracking: sequence of actions executed by a user in his business activity
• Intranet application response time
• Tracking of the slowest URL